Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and SkyBurns Carrier Support, LLC ("SkyBurns," "we," "us," or "our"), a Wyoming limited liability company. By accessing our website at skyburns.com or by engaging any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are entering into these Terms on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

2. Services Description

SkyBurns Carrier Support provides fleet management and carrier back-office support services to motor carriers, owner-operators, and trucking companies operating under their own USDOT and/or MC authority. Our services include, but are not limited to:

• Fleet management and operational coordination
• Load planning, booking, and broker communications
• Carrier back-office administration and document management
• FMCSA and DOT compliance monitoring and support
• Safety program administration and management
• Driver qualification file management
• Invoice preparation and factoring coordination
• Fleet performance reporting and business consulting

SkyBurns is not a licensed motor carrier, freight broker, or insurance company. Our services are administrative and operational support in nature. All regulatory, legal, and operational responsibilities for your motor carrier authority remain solely with you as the carrier of record.

3. Eligibility

Our services are available to:

• Owner-operators and motor carriers operating under valid USDOT authority
• Business entities in good standing with applicable state and federal requirements
• Individuals who are at least 18 years of age

SkyBurns reserves the right to decline service to any applicant at our discretion.

4. Service Agreements

All clients must execute a written Service Agreement before SkyBurns begins providing services. The Service Agreement sets forth the specific services to be provided, applicable fees, billing cycle, and any additional terms specific to your engagement. In the event of any conflict between these Terms and a signed Service Agreement, the Service Agreement shall control.

5. Payment Terms

5.1 Fees

Service fees are set forth in the applicable Service Agreement or our current published pricing. We reserve the right to modify pricing with 30 days written notice to active clients.

5.2 Billing Cycle

Monthly service fees are billed on the first of each month for service during that month. Invoices are payable upon receipt.

5.3 Late Payments

Unpaid invoices outstanding beyond 15 days may result in service suspension. Accounts outstanding beyond 30 days may be subject to a late fee of 1.5% per month on the outstanding balance. SkyBurns reserves the right to terminate services for accounts with chronic late payment history.

5.4 Payment Methods

We accept ACH bank transfer, major credit cards, and wire transfer. Payment details are provided in your Service Agreement and on monthly invoices.

6. Cancellation Policy

Either party may terminate the service relationship with 30 days written notice. Notice must be provided in writing via email to the account representative or to support@skyburns.com.

Upon cancellation:

• Services will continue through the end of the 30-day notice period
• All outstanding invoices for services rendered are due and payable
• Client data and records will be made available for download or transfer within 30 days of service termination
• Prepaid service fees are non-refundable except where required by applicable law

SkyBurns reserves the right to terminate services immediately for cause, including but not limited to: fraudulent conduct, failure to pay, violation of these Terms, or requests that would require us to engage in unlawful activities.

7. Client Obligations

As a condition of receiving our services, you agree to:

• Maintain valid and active USDOT authority and all required motor carrier operating licenses throughout the service period
• Maintain required insurance coverage (auto liability, cargo, general liability) as required by FMCSA and broker requirements
• Provide accurate and complete information to SkyBurns as required to perform the services
• Promptly notify SkyBurns of any regulatory notices, citations, roadside inspections, accidents, or other material compliance events
• Make timely payment of all service fees in accordance with these Terms
• Not use SkyBurns services in connection with any unlawful activity or in violation of FMCSA, DOT, or any other applicable regulations

8. Disclaimer of Warranties

SKYBURNS PROVIDES SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that our services will be uninterrupted, error-free, or that any specific business results will be achieved. Load availability, freight rates, broker acceptance, and other market factors are outside our control.

SkyBurns does not provide legal advice. Information and guidance provided regarding FMCSA, DOT, and compliance matters is for informational purposes only and does not constitute legal counsel. You should consult a qualified transportation attorney for legal matters.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SKYBURNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF PROFITS, OR LOSS OF BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH OUR SERVICES OR THESE TERMS.

In no event shall SkyBurns's total cumulative liability to you exceed the total service fees paid by you to SkyBurns in the three (3) months immediately preceding the event giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless SkyBurns, its officers, employees, agents, and contractors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any claim by a third party arising from your business operations.

11. Intellectual Property

All content on the SkyBurns website — including text, graphics, logos, images, and software — is the property of SkyBurns Carrier Support, LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

Any reports, templates, systems, or processes we develop for you as part of our services are the intellectual property of SkyBurns unless otherwise specified in a written agreement. You receive a non-exclusive license to use such materials solely in connection with your business during the active service period.

12. Confidentiality

Each party agrees to maintain the confidentiality of the other party's non-public business information and to not disclose such information to third parties without prior written consent, except as required by law or as necessary to perform the services. SkyBurns will not share your operational data, fleet performance metrics, or business information with competitors.

13. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to conflict of law provisions.

Any dispute arising out of or related to these Terms or our services shall first be subject to good-faith negotiation between the parties. If the dispute is not resolved within 30 days, it shall be submitted to binding arbitration in Laramie County, Wyoming, in accordance with the rules of the American Arbitration Association. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief from a court of competent jurisdiction to protect intellectual property rights or confidential information.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated to active clients by email with at least 30 days notice. Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to revised Terms, you may terminate your service agreement in accordance with Section 6.

15. Contact Information

Questions regarding these Terms should be directed to:

SkyBurns Carrier Support, LLC — Legal / Compliance
214 East Grand Avenue, Suite 105
Laramie, WY 82070
Email: legal@skyburns.com
Phone: +1 (307) 317-8629